Frequently Asked Questions

1. Is your product customized?
Yes, Engineer can design the product as your requirements and the working environment.
2.How is your product quality?
Through unremitting efforts in innovation and corporate restructure, we have owns four branches in China, one for supplying light duty lifting equipment , one for marine lifting equipment in Xinxiang City, and other one for overhead crane ,the last one for gantry crane . Ensuring to offer all-around service for you .
3. Which country do you export?
Mid East, Southeast Asia, Africa, North America, Eastern Europe,ect
4. If the product have some problem, what should i do?
Please send e-mail to, after sales service personnel will contact you within 24 hours.
5. How long will be delivery? ( After receiving the deposit)
According to your quantity and product requirements ,we will offer the delivery time in our quotation . the package for the products?
 Wooden case for electric parts, motor, accessories, color cloth for main structure.
7. What’s the price of your product?
 According product configuration and your requirements, the price is different.
 If we cannot confirm the final product model, we can quotation the general price for your reference.
 We will provide the drawing of the products, After confirming, we will quote you a accurate price.
8. What’s the payment terms?
 Generally, 30%TT deposit, 70% TT will be paid before lading.
 30% TT deposit, 70% TT will be paid by L/C.
 100% irrepealable L/C.
 As to other payment terms, you can discuss with us. After confirming with the finance department, we will reply you.
9. What’s the information should I provide when inquiry?
Please try to confirm the information, if it is too difficult for you, please contact to the marketing consultant.
  1.Load capacity:                        (max goods weight)
  3. Lifting height:   
  4. Working voltage:                   (phase, voltage, Hz)
  5. Quantity:
  6. Destination port:                    (for CIF price)
  7. More requirements: